printer-info.comHow to check the remaining prints of a DNP printer
Running out of paper in the middle of an event is avoidable if you know your media count. Here's where DNP printers report remaining prints, how to read them locally and remotely, and how many prints a media set gives you according to DNP.
Can you see remaining prints on the printer itself?
The user guides for the DS620/DS820, DS40/DS80 and DS-RX1 describe an LED panel with Power, Ribbon, Paper and Error lights rather than a display with a counter. The LEDs tell you when paper or ribbon has run out, not how much is left. To see the number, you need software on the connected Windows PC.
Check remaining prints with DNP PrinterInfo
On https://www.dnpphoto.com you'll find DNP's free PrinterInfo tool under Resources, Status Display Tool. It lists the connected DNP printers with these values:
- Media Remaining: approximately how many prints are left on the loaded media
- Media Size: which media is loaded, for example 4x6 or 6x8
- Life Counter, Counter A and Counter B: how many prints the printer has made
Two things to know about PrinterInfo
DNP's user guide warns not to launch PrinterInfo while the system is printing, because the printer may lock up, so check it between jobs. And DNP describes Media Remaining as approximate, so leave yourself a buffer. For the DS-RX1HS, DNP also mentions a Status App for Windows that shows prints remaining.
Check remaining prints online with printer-info.com
PrinterInfo only shows the count on the PC next to the printer. printer-info.com reads the same values through a small Windows client and shows remaining prints and the loaded media size for every printer in your dashboard, in the browser or on your phone.
For each printer you can set a media warning threshold between 0 and 9999. As soon as the remaining prints drop to or below that value, you get one warning via Telegram, e-mail or webhook. A threshold of 0 turns the media warning off. If you share a status link with a customer, they can sign up for a low-media warning too, depending on the settings of that link.
Prints per media set by model
The figures below are DNP's own capacity values per media set (one paper roll plus the matching ribbon). Sizes are in inches. Don't confuse them with per-box figures in DNP's media listings, which are higher because they count the whole box.
| Model | Print size | Prints per media set | DNP source |
|---|---|---|---|
| DS620 | 3.5x5 (L) | 420 | DS620/DS820 user guide |
| DS620 | 4x6 (PC) | 400 | DS620/DS820 user guide; DS620A page: 400 per roll |
| DS620 | 5x7 (2L) | 230 | DS620/DS820 user guide |
| DS620 | 6x8 (2PC) | 200 | DS620/DS820 user guide; DS620A page |
| DS620 | 6x9 | 180 | DS620/DS820 user guide |
| DS820 | 8x10 | 130 | DS620/DS820 user guide; DS820A page |
| DS820 | 8x12 | 110 | DS620/DS820 user guide (the DS820A page lists 100) |
| DS820 | A4 | 110 | DS620/DS820 user guide |
| DS-RX1 | 3.5x5 (L) | 700 | DS-RX1 user manual |
| DS-RX1 | 4x6 (PC) | 700 | DS-RX1 user manual; DS-RX1HS page |
| DS-RX1 | 5x7 (2L) | 350 | DS-RX1 user manual |
| DS-RX1 | 6x8 (A5) | 350 | DS-RX1 user manual; DS-RX1HS page |
| DS40 | 3.5x5 (L) | 400 | DS40/DS80 user manual |
| DS40 | 4x6 (PC) | 400 | DS40/DS80 user manual |
| DS40 | 5x7 (2L) | 230 | DS40/DS80 user manual |
| DS40 | 6x9 (A5W) | 180 | DS40/DS80 user manual |
| DS80 | 8x10 | 130 | DS40/DS80 user manual; DS80 brochure |
| DS80 | 8x12 | 110 | DS40/DS80 user manual; DS80 brochure |
| DS80DX | 8x12 simplex | 110 per roll | DS80DX brochure |
| DS80DX | 8x12 duplex | 55 sheets per pack | DS80DX brochure |
Sources for the table
DNP user guides, brochures and product pages: https://dnp-newprod-wp-content.cellar-c2.services.clever-cloud.com/uploads/2025/08/DP-DS620_820_UserGuide_English_Ver3.0.2.pdf , https://dnp-newprod-wp-content.cellar-c2.services.clever-cloud.com/uploads/2025/08/DS-RX1_UsersManual_ver.4.04_English.pdf , https://dnp-newprod-wp-content.cellar-c2.services.clever-cloud.com/uploads/2025/08/DS40_User_Manual_Ver1.02_EN-2.pdf , https://dnp-newprod-wp-content.cellar-c2.services.clever-cloud.com/uploads/2025/08/Brochure_DS80_EN-1.pdf , https://dnp-newprod-wp-content.cellar-c2.services.clever-cloud.com/uploads/2025/08/Brochure_DS80DX_EN-1.pdf , https://www.dnpphoto.com/products/printers/ds620a , https://www.dnpphoto.com/products/printers/ds820a , https://www.dnpphoto.com/products/printers/rx1hs
Where DNP's sources differ (DS820 8x12: 110 in the DS620/DS820 user guide, 100 on DNP Imagingcomm America's DS820A page), both values are given.
Tips for events
Start free at https://www.printer-info.com to see remaining prints online, or check the plans at https://www.printer-info.com/pricing.
- Replace paper and ribbon together: the DS40/DS80 and DS-RX1 guides say to exchange them as a set.
- Empty the scrap box whenever you change the paper, as DNP's guides recommend.
- Set your warning threshold so you have time to reach the booth before the roll ends.
Frequently asked questions
How many 4x6 prints does a DNP DS620 roll give?
DNP lists 400 4x6 prints per media set for the DS620 (user guide and DS620A product page).
How many 4x6 prints does the DS-RX1 give?
700 per media set, according to the DS-RX1 user manual and DNP's DS-RX1HS product page.
Why doesn't the remaining count match exactly?
DNP describes PrinterInfo's Media Remaining value as approximate. Treat it as a guide and change media with some buffer.
Can I get a warning before the paper runs out?
Yes. On printer-info.com you set a threshold per printer and get a warning via Telegram, e-mail or webhook when the remaining prints drop to it.
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